Open a Lab Account

Become a new doctor with Universal Dental Lab — no long-term contract, start with a single case, and get a technician you reach directly. A free scanner if your operatory is not digital yet.

Most dentists find us on a colleague's recommendation and just want to confirm the next step is simple. It is: open the account, send one case, and judge the work in the mouth before you move anything else across. No onboarding paperwork, no minimum volume.

How onboarding works

From account to first case

Five steps from opening an account to a case seating in the chair — with a person walking the first one through with you.

  1. Open your account

    You

    Fill in the form below with your practice details and how you like to work. There is no long-term contract to sign.

  2. We set you up

    Lab

    We confirm your account, arrange shipping or local pickup depending on where you are, and — if you want to go digital — start the process for your free scanner.

  3. Send your first case

    You

    Send a single unit as a scan or a conventional impression. You do not have to move your volume to find out whether we fit your practice.

  4. We walk it through

    Together

    Your technician reviews the case, confirms turnaround at intake, and contacts you if anything in the records needs a call before we start.

  5. From then on

    Lab

    Your preferences and shade records live on the account, so case two starts from what worked on case one — with the same technician holding your work.

What you get with an account

  • A technician, not a queue

    You get the name and the number of the person making your work, reachable directly about a live case.

  • A free intraoral scanner

    Partner practices can receive a 3Shape TRIOS 6 for the length of the partnership, so going digital costs nothing to start.

  • A published remake policy

    What we remake, what we adjust, and what we need back from you is written down before you send anything — not negotiated after a case fails to seat.

  • Scan or impression

    Both workflows are supported from day one, and we set up the export if scanning is new to your practice.

  • Your preferences on file

    Shades, contact and occlusal tightness, and your default materials are recorded so you are not re-explaining them each case.

  • No long-term contract

    Start with a single unit and decide what comes next. There is no volume commitment to open an account.

Open an account

Open your lab account

Tell us how your practice works and we will set the account up, arrange shipping or pickup, and walk your first case through with you.

  • One case to start

    Send a single unit before you move any volume across.

  • A technician, not a queue

    You get the name and the number of the person making your work.

  • Scan or impression

    Both workflows are supported from day one, and we set up the export if scanning is new to you.

Rather talk it through first?

+1 747-268-0808

132 W. Verdugo Ave, Burbank, CA 91502

We'll come back to you with account details and the first case instructions. Your details go to the lab only — see our privacy policy.

New doctor FAQ

What Dentists Ask Before Opening an Account

Fill in the form on this page. We come back with your account details, arrange shipping or local pickup depending on where you are, and walk your first case through with you so nothing is lost in the handover.

No. There is no long-term contract and no minimum volume. Send a single unit first, judge the margin, the contacts and the shade in the mouth, and decide what comes next.

Both, from the first case. Send an intraoral scan as an STL file or ship a PVS impression and a bite — neither is treated as second class. If scanning is new to your practice, we set up the export with you.

Digital protocols

Partner practices can receive a 3Shape TRIOS 6 scanner for the length of the partnership, so moving to a fully digital workflow costs nothing to start. Ask about it on the form and we will walk you through eligibility.

Send it back with the reason and, where possible, the model or a fresh scan. Our remake and adjustment terms are published rather than decided case by case, so you know before you prescribe what is covered.

Remakes and reliability

Partner Offer

A Free Intraoral Scanner for Partner Practices

Partner with Universal Dental Lab and we place a 3Shape TRIOS 6 Wireless in your operatory — free for the length of our partnership. Scan the prep, send it in seconds, and skip impressions entirely.